Welcome to Panda Bot, an AI chatbot powered by OpenAI and available on WhatsApp as part of our app on Meta. This Privacy Policy explains how we collect, use, and protect your information when you interact with Panda Bot through our website, WhatsApp, and Meta platforms.
1. Information We Collect
a. Personal Information
• Contact Details: When you interact with Panda Bot, we may collect information such as your name, phone number, or email address if you choose to provide it.
• Account Information: If you register or sign in via WhatsApp or Meta, we may collect associated account information.
b. Usage Data
• Interaction Data: We collect data about your interactions with Panda Bot (e.g., chat logs, queries, and responses) to improve our service.
• Technical Information: This may include your device type, browser, IP address, and other diagnostic data collected through cookies or similar technologies.
2. How We Use Your Information
• Service Delivery: To operate, maintain, and enhance Panda Bot’s functionality.
• Improvement & Analytics: To analyze usage patterns and improve user experience.
• Communication: To provide updates, respond to inquiries, and send important notices related to the service.
• Compliance & Security: To ensure compliance with applicable laws and to protect against fraud or abuse.
3. Data Sharing and Disclosure
• Third-Party Providers: We may share your data with trusted third-party service providers (such as OpenAI and platform partners like WhatsApp and Meta) strictly for purposes of operating and improving our services.
• Legal Requirements: We may disclose your information if required by law or in response to a valid legal request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Retention
We retain your personal and interaction data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law. After that period, your data will be securely deleted or anonymized.
5. Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Third-Party Platforms and Links
Panda Bot is available on platforms such as WhatsApp and Meta. Please be aware that these platforms have their own privacy policies and practices. We encourage you to review their policies to understand how your information may be handled outside of our direct control.
7. Children’s Privacy
Panda Bot is not intended for use by children under 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected such data, please contact us immediately so we can take appropriate steps.
8. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including:
• Access to and correction of your data.
• Requesting deletion or restricting processing.
• Objecting to the use of your data for certain purposes.
• Withdrawing consent where applicable.
To exercise your rights, please contact us using the information provided in Section 10.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: hello@marvellousmedia.co
By using Panda Bot, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.